I cover about a third of the state for my inspections which is how I end up putting so many miles on the TSX. This is a county map of Idaho and the red is the area I cover for my inspections. Boise is in Ada County toward the bottom left.
My office is also currently covering the small Eastern side of the state as well. The guy who covered that territory bailed to do something else and gave little more than a weeks notice that he was leaving. So corporate asked me to cover it until they got someone to take over the territory. Hopefully that will be in the next couple months as this has been a real strain on us. Like my coverage area isn’t big enough already.
Since I’m at the local Acura dealer about every month or so for my 5k mile oil change, I see these guys quite a bit. These are the three main techs at Lyle Pearson Acura, & why the TSX has been a reliable car over the past 8 years.
Here we have Graig HooglandAnd here is Chris DownsThese two guys are the faces behind the majority of my maintenance logs. If you’ve taken the time to look over the service invoices, you’ll recognize these names. On the invoices where there is no name, I believe is good ‘Ol Don.I’m not sure why his name doesn’t show up on any of the invoices. But I know for a fact that he’s also worked on my car as I’ve seen it in his stall. Maybe he’s the Black Sheep of the Acura family? He looks like a trouble maker doesn’t he?
And I have to mention Tammy!This awesome lady is the one who does the follow up service calls to make sure the guys did a good job and that I’ll be coming back again. I believe her unspoken job is to keep Travis & Trevor in check. And for this, what ever it is they’re paying her, well… I doubt it’s enough.
And lastly I wanted to add Royce West the sales manager at Lyle Pearson Acura.Just look at that perdy smile! This man worked his butt off making sure that our latest Acura purchase was smooth and enjoyable. I would have posted his pic in the Indian Giver post, but I didn’t have a pic of him yet. You’ll hear me talk a lot about Lyle Pearson Acura in this Blog. I’ve been coming here for about 8 years for service (over 70 oil changes and not one complaint!) and have gotten to know most of the employees here over the years. I’m quite fond of this group of people. I’ve been coming here for service longer than most of them have been working here. But because of these people, it feels more like I’m going to a friends house to hang out, rather than going to a dealer for service. Besides giving these guys acknowledgement for their top notch customer service, I wanted to give my readers faces to go with the names when I talk about my Acura dealer. An example of their customer service… a few days ago I got a box from UPS from Godiva Chocolate. Turns out it was a Thank You gift from Lyle Pearson Acura for our recent purchase of our RDX. Maybe I’m a simple guy, but that box of chocolate impressed both me & The Princess! Talk about class! I haven’t seen The Princess that excited over food since she tried King Crab legs for the first time. Almost scarey 🙂